eDental transition update for all Electronic Data Interchange (EDI) practices - December 2017

Practices are at different stages of eDental transition with their chosen supplier, so as well as communicating directly with each transitioning practice, we also have some general eDental transition updates, covering:

• Carestream (R4+) practices
• Software of Excellence (SoE) practices
• Systems for Dentists (SFD) practices

We’ve also created some eDental advice and tips for practices. Our eDental advice article covers top tips for a smooth transition to eDental as well as ways to improve your claim turnaround when submitting eDental claims.

These updates are part of our December 2017 update on the project to modernise payment and prior approvals as part of the eDental programme.

Transition update for Carestream practices

Carestream has commenced beta site transition, with 12 practices, and plan to rollout to their remaining customers in batches, commencing shortly. Carestream will advise you of the next steps. We have asked Carestream to prioritise those sites currently submitting paper. In terms of Public Dental Services, we are working through individual NHS Board arrangements to determine the best approach.

Transition update for Software of Excellence (SoE) practices

Software of Excellence (SoE) has transitioned over 87% of their practices eDental. SoE anticipate they will have completed all EXACT transitions prior to Christmas, with the exception of those who haven’t yet done the upgrade or require hardware changes, such as upgrading from Microsoft XP. We have asked SoE to prioritise those currently submitting paper.

SoEL Health sites are in the process of being upgraded and arrangements are being put in place to ensure everything is configured correctly for electronic submission.

Transition update for Systems for Dentists (SFD) practices

Systems for Dentists (SFD) has completed rollout. They are now bringing on new customers straight onto eDental.

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