We know practices are at different stages of eDental transition with their chosen supplier – as well as issuing direct communications to each transitioning practice, we also have some general eDental transition updates covering:
- transition update for Carestream practices
- transition update for Goodteith practices
- transition update for Software of Excellence (SoE) practices
- transition update for Systems for Dentists (SFD) practices
These updates are part of our February 2018 monthly update on the project to modernise payment and prior approvals as part of the eDental programme. If your supplier isn't listed above, they're not yet ready to roll out to their customers. This changes regularly, so check the supplier pages for the latest updates.
Transition update for Carestream practices
As at 31 January 2018, 79% of Carestream practices had completed transition. The guidance provided by Carestream advises of the steps to be followed before you can switch over to eDental and submit your first live claim. Please call us once you have sent in your claim as we need to confirm successful submission before you submit any more claims. There have been a few instances of practices submitting EDI claims after we had been asked to move the practice over to eDental, resulting in claim failures. Please ensure you read the Carestream guidance carefully.
Transition update for Goodteith practices
As at 31 January 2018, 41% of Goodteith practices had transitioned. Goodteith are following a similar approach to other PMS suppliers, by advising us which practices will transition and when, before moving them across.
Transition update for Software of Excellence (SoE) practices
As at 31 January 2018, 98% of Software of Excellence (SoE) practices had transitioned from EDI to eDental. SoE have highlighted that there are a few practices who require hardware changes, such as upgrading from Microsoft XP. Additionally, a small number of practices have not yet transitioned as they are either new, or do not submit NHS claims often, and therefore cannot be signed off by us as complete.
SoEL Health sites have been upgraded by SoE, and we are awaiting a live test claim submission from those outstanding. They are 67% complete.
Transition update for Systems for Dentists (SFD) practices
Systems for Dentists (SFD) has completed rollout. They are now bringing on new customers straight onto eDental.