Our annual report 2015-16

2015-16 has been another very successful year for us here at NSS. Achieving 77% of the objectives set out in our local delivery plan, our work has focused on finding imaginative, creative and innovative solutions to improve outcomes which improve the health and wellbeing of people in Scotland.

Providing expert services 

NSS works at the heart of NHSScotland providing expert services and advice for all aspects of NHS work. This includes: 

  • Improving decision making through our Local Intelligence Support Team which is now available in 30 health and social care partnerships.
  • £36.2 million savings in the buying of goods and services which can be reinvested in front line patient care.
  • £2.4 billion of payments to GPs, pharmacists, dentists and opticians for the services they provide to the public.
  • Reducing financial crime in NHSScotland by £3.3 million through Counter Fraud Services.

Supporting change through Information Technology

Through our IT Services, NSS continues to play a crucial role in supporting both NHSScotland and other public sector customers, with 95% of IT contracts delivered as planned.

We will continue to achieve our goals by: 

  • Developing our own strategy to contribute to the Scottish Government's Open Data Strategy for the Public Sector in Scotland.
  • Continuing to support with the implementation of market leading tools like Tableau to support initiatives such as enhanced recovery after surgery.

Protecting the health of people in Scotland

Unlike other Health Boards, we don’t see patients on a day to day basis, but much like them, people are at the heart of everything we do. This involves: 

  • Introducing 7,000 patients in Scotland to a home oxygen service.
  • Providing 2.5 million immunisation vaccines with only 62 infection incidents recorded and managed.
  • Registering 532,000 new patients with our Chronic Medication Service, which cuts down time spent with the GP. 

The Scottish National Blood Transfusion Service (external link) has also managed 185,044 blood donations  this year, with 211,477 blood components supplied.

Sustaining our environment

In 2015-16, our sustainability team produced a national flood risk assessment, with specific risk information for each of the 250 healthcare sites across Scotland. 

We also took part in the NHS Greenspace project in partnership with NHS Health Scotland, the Forestry Commission and Scottish Natural Heritage. Details of this can be found on our YouTube channel (external link).



For more information on all of our work throughout the year, our annual report is available to read in full 

Download our Annual Report (PDF 2MB)

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