Adjustment claims

We recommend checking payment schedules on a monthly basis. This will identify any discrepancies between the amount claimed or other discrepancies requiring changes to registration and treatment being claimed.

Guidance

Once done, complete a Dental 283 form detailing the changes required.

Download the Dental 283 form (PDF 490KB)

Non-payment

For payments outstanding, contact our Helpdesk on 0131 275 6300.

Please have the claim details ready, but note we can only look up one non-payment, as invariably this requires more detailed investigation. Additional non-payment queries should be requested by submitting a Dental 286 form.

Download the Dental 286 non-payment form (PDF 491KB)

Continuation of treatment

Download the procedure for completing the EDI form (PDF 42KB) Download the procedure for completing the GP17 form (PDF 55KB)