To amend any discrepancies you find in your payment schedule, please complete a Dental 283 form detailing the changes required. If the dentist has an NHSmail email account the Dental 283 form can be submitted by email to firstname.lastname@example.org; otherwise post the form to:
(D&O Operations department)
1 South Gyle Crescent
For payments outstanding, contact our Helpdesk on 0131 275 6300.
Please have the claim details ready, but note we can only look up one non-payment, as invariably this requires more detailed investigation. Orthodontic non-payment queries only should be requested by submitting a Dental 286 form.Download the Dental 286 non-payment form (PDF 491KB)