If you lock yourself out of the web form at any point please contact the transition team, with your username, on or by telephone on 0131 275 6300.

Practice management system suppliers will often provide their own guidance which reflects the visual representation of their individual systems. We have provided some useful information in the form of practice management system guidance which can be applied irrespective of the system used.

Download the practice management system guidance (PDF 646KB)


The web form is designed to be intuitive and easy to use, however we have provided web form guidance which we recommend you read in advance of your transition date.

Download the web form guidance (PDF 1.55MB)


Irrespective of whether you use a practice management system or the web form, the error messages apply across both electronic submission routes. If you receive any technical errors, which advise you to telephone the helpdesk, please provide as much information as possible when you call.

Download the guide to eDental error messages (PDF 394KB)