Medical records

Location of records for patients registered with General Practitioner (GP) practices is held on the Community Health Index (CHI).

Records transfer

Facilitating the transfer of electronic and paper medical records from GP practices and the storage of patients not currently registered.

Find out more about records transfer

Urgently required records

Speeding up urgent transfers between a GP practice and the previous practice (or Home country NHS).

Find out more about urgently required records

Courier arrangements

Moving paper records between GP practices and local Practitioner services offices using a mix of couriers.

Find out more about courier arrangements

Delayed and missing records

Investigating delays if a record hasn’t been received by a GP practice.

Find out more about delayed and missing records

Access to medical records

Requesting access to medical records by patients via their GP practice.

This should be managed by the last registered practice if a patient isn’t registered.

Find out more about access to medical records

Sensitive patients

Supporting GP practices with a patient(s) going through adoption/fostering, who’re part of the Witness Protection Scheme (WPS) or are transgender.

Find out more about sensitive patients


GP2GP is a process for transferring electronic patient records (EPR)  between practices when a patient moves practice. 

More information on GP2GP

Flu Vaccine Distribution 2017/18

GP Practices should place a pre-order for their first delivery of vaccines for the 2017/18 season by Friday 11th August on the OM Movianto online ordering system

More information on the flu vaccine distribution