Records transfer

This section deals with details of how to transfer medical records from General Practitioner (GP) practices.

Paper patient records

Most patients still have a paper medical record with historic detail. Current information is held electronically.

When a patient leaves a GP practice the record should be returned in the courier bag.

This will be transferred to the new practice or stored if the patient has died, they’re abroad or their whereabouts is unknown.

When a de-registration message is sent, this starts the process to request the medical records, and practices will receive reminders until they’re received.

Please remember, that the longer it takes to send the record in, the longer it takes to get to the new GP practice.

Electronic transfer

Electronic patient records allow GP practices to record clinical information and hold scanned documents which no longer require being on paper.

They also allow for faster transfer between practices when a patient moves in Scotland.

DocMan Guidance - Transferring correspondence for deducted patients