Adjustment and non payment of claims

What to do if you have a query about the contents of your payment schedule.

Please check payment schedules each month. This allows the identification of any discrepancies between the amount claimed and paid.

When errors are found please complete an Ophthalmic 24 form stating the changes required.

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Download a claim adjustment form (PDF 502KB)

Non-payments 

For non-payments, complete an Ophthalmic 25 form.

Please note that you will need to be using Internet Explorer to download this document.

Download a non-payment form (PDF 502KB)

 

If you have any issues accessing these forms, please contact the eOphthalmic helpdesk by email (nss.psdophthalmic@nhs.net) or by telephone (0131 275 6200). 

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