Endorsing guide

(v1.10) Updated: 2 January 2016, see all updates

2.2.14 Stoma Products

Stoma service supply is restricted to dispensing contractors who have signed up and been accepted on to the list of suppliers.

Note - Currently these endorsements can only be applied on the paper prescription form. At this stage, there is no corresponding electronic endorsement to be applied.

One Delivery Fee per item should only be claimed where the patient requests delivery, the service specification requires Stoma service suppliers to deliver within 48 hrs - but only where so required by the patient.

The classes of items which are considered to be customisable for the sake of the Customisation Fee are the following by reference to the current list of Stoma Appliance items which may be prescribed and dispensed under current Scottish arrangements:

  •   one-piece bags (see ‘colostomy bags’):
  •   drainable bags (see ‘ileostomy bags’) and bags with tap (see ‘urostomy bags):
  •   items under ‘two piece ostomy system’ and ‘flanges’:
  •   ‘skin protectors’: and
  •   ‘stoma caps’.

Delivery Fees should only be claimed where the patient requests delivery, the service specification requires Stoma service suppliers to deliver within 48 hrs - but only where so required by the patient.

Stoma service suppliers seeking the customisation fee and/or the delivery fee must submit prescriptions to PSD for payment with the relevant line items duly endorsed as ‘Cust’, ‘Del’, or ‘Cust & Del” . Stoma service suppliers claiming endorsement will be required to maintain appropriate records for post payment verification purposes to show where customisation and/or delivery had taken place.

All Stoma service suppliers wishing to claim customisation and delivery fees and/or with an activity level of 1,200 items or more in a month must complete a separate monthly claim form to be submitted at the same time as prescriptions submitted for reimbursement. The monthly claim form must be hand signed, scanned and sent electronically to PSD or may be posted to PSD.

Electronic format Paper format
N/A Required
No corresponding electronic endorsement currently available. The Other endorsement may be used.
(Please refer to section 2.2.10)
The paper form should indicate either customisation and/or delivery.
Note - The example format above indicates a claim for both services.