Endorsing guide

(v1.10) Updated: 2 January 2016, see all updates

2.2.5 Item Not Dispensed

There may be occasions where a patient decides not to take an item, which has been prescribed. In these instances, the item should be endorsed as 'Not Dispensed' both in the electronic claim by selecting the 'not dispensed' endorsement and on paper by printing 'ND' under the packsize boxes for that item.

  • a not dispensed endorsement pays no item or no allocation towards dispensing pool count.
Electronic format Paper format
Required Required
Not Dispensed endorsement should be applied.
NB - Guidance relating to application of endorsements can be found in your supplier User Guide / Manuals.
The paper form should be endorsed as in the example format above.