Online reporting

Covering all aspects of online reporting for community pharmacies. Including detailed payment information to support your monthly payment schedule.

Gaining access

The owner of the pharmacy must complete and sign an access form before returning it to the ePharmacy Helpdesk by email (nss.psdhelp@nhs.net). 

Once a user account has been set up for you, you will recieve a username and password by email within 28 days. 

Download the request for access form (PDF 50KB)

Business Objects (BI4)

Once you have an online reporting log in, you can access Business Objects. 

You must have a SWAN connection to access the system. 

Access the online reporting tool (external link)

User guide

Providing step-by-step instructions for using the online reporting system. Including, accessing NHS NSS Business Objects (BI4), where payments and activity reports can be refreshed, viewed and saved.

Download the online reporting user guide (PDF 200 MB)